Website and service information
Using this website
The information on this website is general guidance about portable fire extinguishers and fire alarms. It cannot assess your particular premises or replace a site-specific fire risk assessment or professional advice. You remain responsible for the fire safety arrangements that apply to your property.
Contacting us or sending an enquiry does not itself create a contract for work. We may ask for more details or arrange an initial visit before recommending a service, installation or design.
Quotes and agreed work
Where we offer work, the written quote or proposal should set out its scope, price, any applicable taxes, payment arrangements and any relevant assumptions or exclusions. A booking is confirmed when both sides have agreed those details. Any change to the scope should be agreed before additional work proceeds.
After agreed work, we provide the relevant service report and any applicable certification, and explain findings or recommendations. A report describes the work carried out and its findings; it does not guarantee that a whole property is free from fire risk.
Your information and our content
When you contact us, please provide information you are entitled to share. Our Privacy policy explains how we handle personal information. The text, illustrations and branding on this website belong to their respective owners and should not be copied or reused without permission.
Our guides may link to other websites. We are not responsible for their content, and guidance may change after we link to it.
Before these terms govern a booking
Safe Cinder should add its legal trading identity and contact address, plus reviewed service terms covering cancellation, rescheduling, payment, complaints and liability. Consumer rights cannot be excluded by these website terms. Until the service terms are completed, rely on the specific written proposal agreed for each job.